Legal Document
HeartView Health Terms & Conditions
Please read these terms carefully before using HeartView Health services.
Definitions
"Company" refers to HeartView Health Technologies Private Limited, incorporated under the Companies Act, 2013.
"Services" include the HeartView Health mobile application, analytics systems, and all related features.
"Device" refers to any smartphone, tablet, or compatible device used to access the Services.
"User" means any individual accessing or using the Services.
"Content" includes all reports, notes, data, or files uploaded by Users.
"Wellness Data" includes heart rate, analytics, and user-entered health information.
Acceptance of Terms
By accessing or using the Services, you agree to be legally bound by these Terms.
If you do not agree, you must immediately discontinue use.
Continued use constitutes acceptance of updates and modifications.
Nature of Services
The Services are provided strictly for general wellness and informational purposes.
The Services are not intended to diagnose, treat, cure, or prevent any disease.
The Services are not regulated medical services unless explicitly stated.
No Medical or Clinical Relationship
Use of the Services does not establish:
Doctor-patient relationship
Clinical supervision
The Company does not provide healthcare services.
Medical Disclaimer (Critical – Expanded)
All data is informational only.
Factors affecting data accuracy include:
Manual entry errors
Quality and clarity of uploaded test documents
Laboratory and diagnostic test variations
Automated insights and summaries (where provided):
Are probabilistic
Are not clinically validated
May produce false positives or negatives
You must NOT rely on the Services for:
Medical diagnosis
Treatment decisions
In case of symptoms (e.g., chest pain, dizziness), seek immediate medical attention.
Platform & Device Limitations
The mobile application operates on standard consumer smartphones and operating systems.
Performance may vary based on:
Operating system and device compatibility
Internet and network connectivity
Device hardware and software limitations
The Company does not guarantee uninterrupted or error-free performance.
User Responsibilities
Users agree to:
Provide accurate information
Use Services lawfully
Maintain account security
Users shall NOT:
Misuse the platform
Upload harmful or illegal content
Attempt to reverse engineer
User Content
Users retain ownership of their Content.
By uploading Content, you grant the Company a license to:
Store
Process
Analyze
Display
You are solely responsible for:
Legality
Accuracy
Ownership
The Company is not liable for user-uploaded content.
Data & Analytics Disclaimer
All analytics and scores:
Are informational only
May contain errors
No guarantee of:
Accuracy
Reliability
Outcomes
Data Security & Breach Disclaimer
The Company implements reasonable security measures.
However:
No system is completely secure
Breaches may occur
To the maximum extent permitted by law, the Company shall NOT be liable for:
Data breaches
Unauthorized access
Data loss
Disclaimer of Warranties
Services are provided "AS IS" and "AS AVAILABLE".
The Company disclaims:
All warranties
Accuracy guarantees
Uninterrupted access
Limitation of Liability
The Company is not liable for:
Indirect damages
Consequential losses
Loss of data
Total liability is limited to:
Amount paid by the user (if any)
Indemnification
You agree to indemnify the Company against:
Misuse of Services
Violation of Terms
Reliance on data
Termination
The Company may suspend or terminate access at any time.
Force Majeure
The Company is not liable for events beyond control, including:
Cyberattacks
Outages
Natural disasters
Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Courts of Surat, Gujarat shall have exclusive jurisdiction.
Arbitration
Disputes shall be resolved through arbitration in India.
Users waive:
Class actions
Collective claims
Modifications
The Company may update these Terms at any time.
Continued use constitutes acceptance.
Account Deletion
Users may request deletion of their account and associated personal data.
Account deletion requests may be submitted through the application or by contacting support.
Certain information may be retained where required by law, regulatory obligations, or legitimate business purposes.
Contact Information
For questions regarding these Terms and Conditions, users may contact HeartView Health Technologies Private Limited.
Email: info@heartviewhealth.com
Address: 19, Arth Residency, Near V.I.P. Circle, Utran, Surat – 394105, Gujarat, India