Legal Document

HEARTVIEW HEALTH PRIVACY POLICY

HeartView Health Technologies Private Limited Last updated April 2026

Introduction

This Privacy Policy describes how HeartView Health Technologies Private Limited collects, uses, processes, stores, and protects your information when you use our mobile application, wearable devices, and related services . By using the Services, you consent to the practices described in this Privacy Policy.

Scope of Policy

This Policy applies to:

  • Mobile application usage
  • Website (if applicable)
  • Third party integrations (Apple Health, Google Fit, etc.)

Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Account credentials

Wellness & Health Data

  • Blood pressure readings
  • Blood sugar / glucose readings
  • Weight and body measurements
  • Sleep data
  • Medication details and reminders
  • User uploaded reports, notes, and medical documents

Device & Technical Data

  • Device type and operating system
  • App usage logs
  • IP address
  • Connectivity data

Third-Party Data

  • Apple Health health and activity data
  • Google Fit health and activity data

How We Use Your Data

We may also use aggregated and anonymized data for research and product development.

  • Provide and operate the Services
  • Generate analytics and insights
  • Improve performance and features
  • Personalize user experience
  • Maintain platform security

Data Processing & Legal Basis

Your data is processed based on:

  • Your consent
  • Legitimate business interests
  • Legal obligations (if applicable)
  • You may withdraw consent at any time.

Data Sharing

We do NOT sell your personal or health data. All third parties are bound by confidentiality obligations.

  • Service providers (hosting, analytics, infrastructure)
  • Legal authorities (if required by law)

Data Storage & Retention

  • Data is retained while your account remains active
  • Inactive accounts may be deleted after 24 months of inactivity
  • Certain records may be retained where required by law or regulatory obligations

Google Fit & Apple Health Data

HeartView may access health and activity data from Apple Health and Google Fit only with your explicit permission.

  • Data is used solely to provide wellness tracking and app functionality
  • Data is not sold to third parties
  • Data is not used for advertising purposes
  • You may revoke access at any time through your device settings

Data Security

We implement reasonable security measures. However, no system is completely secure, and unauthorized access or breaches may occur. By using the Services, you acknowledge and accept these risks.

  • Encryption
  • Access control
  • Secure infrastructure

Data Breach Disclaimer

To the maximum extent permitted by law, the Company shall NOT be liable for unauthorized access, data breaches, or data loss.To the maximum extent permitted by law:

  • unauthorized access
  • data breaches
  • data loss

User Rights

Requests can be made through official support channels.

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw consent

International Data Transfers

Data may be processed outside India depending on infrastructure providers.We ensure reasonable safeguards for such transfers.

Children's Privacy

The Services are not intended for individuals under 18 without parental consent.

Changes to Policy

We may update this Privacy Policy periodically. Continued use of our Services constitutes acceptance of the updated policy.

Subscription Information

Certain premium features may require a paid subscription.

  • Subscriptions are processed through Google Play Store or Apple App Store
  • HeartView does not store payment card information
  • Subscription status may be used to manage premium features
  • Billing and refunds are subject to the policies of the respective app store

Account Deletion

Users may request deletion of their account and personal data at any time.

  • Deletion requests may be submitted through the application
  • Users may also contact info@heartviewhealth.com
  • Certain records may be retained where required by law
  • Deleted accounts may lose access to stored reports and analytics

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your data, you may contact us at:

  • HeartView Health Technologies Private Limited
  • Address: 19, Arth Residency, Near V.I.P. Circle, Utran, Surat – 394105, Gujarat.
  • Email: info@heartviewhealth.com