HEARTVIEW HEALTH PRIVACY POLICY

This Privacy Policy describes how HeartView Health Technologies Private Limited collects, uses, processes, stores, and protects your information when you use our mobile application, wearable devices, and related services . By using the Services, you consent to the practices described in this Privacy Policy.

This Policy applies to:

• Mobile application usage
• Website (if applicable)
• Third party integrations (Apple Health, Google Fit, etc.)

We may also use aggregated and anonymized data for research and product development.

• Provide and operate the Services
• Generate analytics and insights
• Improve performance and features
• Personalize user experience
• Maintain platform security

Your data is processed based on:

• Your consent
• Legitimate business interests
• Legal obligations (if applicable)
• You may withdraw consent at any time.

We do NOT sell your personal or health data. All third parties are bound by confidentiality obligations.

• Service providers (hosting, analytics, infrastructure)
• Legal authorities (if required by law)

• Data is retained while your account remains active
• Inactive accounts may be deleted after 24 months of inactivity
• Certain records may be retained where required by law or regulatory obligations

HeartView may access health and activity data from Apple Health and Google Fit only with your explicit permission.

• Data is used solely to provide wellness tracking and app functionality
• Data is not sold to third parties
• Data is not used for advertising purposes
• You may revoke access at any time through your device settings

We implement reasonable security measures. However, no system is completely secure, and unauthorized access or breaches may occur. By using the Services, you acknowledge and accept these risks.We may also use aggregated and anonymized data for research and product development.

• Encryption
• Access control
• Secure infrastructure

To the maximum extent permitted by applicable law, the Company’s liability for any unauthorized access, data breach, or data loss shall be limited, and the Company shall not be liable for events arising from circumstances beyond its reasonable control. Nothing in this Policy excludes or limits any liability that cannot be excluded or limited under applicable law.

Requests can be made through official support channels.

• Access your data
• Request correction
• Request deletion
• Withdraw consent

In accordance with applicable Indian data-protection law, you may contact our Grievance Officer for any complaints or concerns regarding the processing of your personal data:

• Email: info@heartviewhealth.com
• Address: 19, Arth Residency, Near V.I.P. Circle, Utran, Surat – 394105, Gujarat, India

Your data may be processed outside India depending on our infrastructure providers. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your data.

The Services are intended for individuals aged 18 and above. We do not knowingly collect personal data from individuals under 18 without verifiable consent from a parent or legal guardian. If we become aware that we have collected such data without the required consent, we will take steps to delete it.

We may update this Privacy Policy periodically. Material changes will be communicated through the Services. Your continued use of the Services after such updates constitutes acceptance of the revised policy.

Certain premium features may require a paid subscription.

• Subscriptions are processed through Google Play Store or Apple App Store
• HeartView does not store payment card information
• Subscription status may be used to manage premium features
• Billing and refunds are subject to the policies of the respective app store

Users may request deletion of their account and personal data at any time.

• Deletion requests may be submitted through the application
• Users may also contact info@heartviewhealth.com
• Certain records may be retained where required by law
• Deleted accounts may lose access to stored reports and analytics

For any questions, concerns, or requests regarding this Privacy Policy or your data, you may contact us at:

• HeartView Health Technologies Private Limited
• Address: 19, Arth Residency, Near V.I.P. Circle, Utran, Surat – 394105, Gujarat.
• Email: info@heartviewhealth.com