HeartView Health – Frequently Asked Questions
HeartView Health is a health information and wellness platform with a mobile application. It keeps laboratory reports and the health measurements you record, such as blood pressure, heart rate, SpO₂, blood glucose and weight, together in one account. You can review how your recorded values change over time and read plain-language, educational explanations of common measurements and lab values. HeartView is designed to help you stay organised and better prepared for conversations with your doctor.
No. HeartView Health is a health information and wellness platform. It is not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition. The information it shows is for general awareness of your well-being. If you experience symptoms, have a known medical condition, or need medical advice, consult a licensed healthcare professional, and never delay seeking care because of information you have read on HeartView Health.
No. You should not rely on HeartView Health or any information it displays to make medical decisions. The platform provides general wellness information and trends that are useful for personal tracking, but it is not clinically validated for diagnosis. Health decisions, medication changes and treatment plans must be discussed with a qualified healthcare provider. We encourage you to share your reports and trends with your doctor so they can be interpreted alongside your full medical history.
You can record measurements such as resting heart rate, blood pressure, SpO₂, blood glucose and body weight, and set medication reminders with an intake history. Laboratory reports can be shared to your account by participating laboratories or uploaded by you as images or PDFs. All records are organised by date so you can look back at earlier results.
As described in our Privacy Policy, we use reasonable security measures including encryption, access controls and secure infrastructure to protect your information. Laboratory reports are linked to an account only after mobile-number or email verification, and the website is served over encrypted HTTPS connections. No online system can be guaranteed to be completely secure. For details, please read our Privacy Policy.
No. Our Privacy Policy states that we do not sell your personal or health data. Information may be shared with service providers that help us operate the service, such as hosting, analytics and infrastructure providers, who are bound by confidentiality obligations, and with legal authorities where required by law. Aggregated and anonymised data may be used for research and product development.
Connections to other health apps or wearables are not currently listed among HeartView's features. Measurements are recorded in your HeartView account, and laboratory reports are added by participating laboratories or uploaded by you. If you have a question about a specific app, please contact our support team.
Values can be affected by manual entry errors, the quality of an uploaded document, or differences between laboratories. If something looks wrong, review and edit the entries you recorded yourself, and contact the issuing laboratory or our support team about a laboratory report. You can also request correction of your personal data under our Privacy Policy. Do not make health decisions based on a value you think may be incorrect, and consult a healthcare professional if you have concerns.
Still have questions? Contact our team