Legal Document
Delete Your HeartView Health Account
At HeartView Health, we respect your privacy and your right to control your personal information. You can request deletion of your HeartView Health account and associated personal data at any time.
How to Request Account Deletion
You can permanently delete your HeartView Health account by following these steps:
- Open the HeartView Health app and log in to your account.
- From the home screen, tap the Settings icon in the top-right corner.
- Select Delete Account.
- Review the account deletion information and confirm your request.
- Your account deletion request will be submitted for processing.
Once the deletion process is completed, your account and eligible associated personal data will be permanently deleted from our active systems.
Request Account Deletion Without Access to the App
If you are unable to access the HeartView Health app, you can still request account deletion without logging in to the app.
Email: heartviewhealth@gmail.com
Subject: Delete My Account
Please send the request from your registered email address whenever possible. If you cannot access your registered email address, please provide your registered mobile number and any additional information requested by our support team to verify ownership of the account.
Our support team will verify the request and process the account deletion accordingly.
What Data Will Be Deleted
When your account deletion request is processed, we will permanently delete:
Account information, including name, email address, and phone number
Profile information
Health records and health metrics
Laboratory reports and associated health information stored under your account
App preferences and settings
Other personal information associated with your HeartView Health account
Data That May Be Retained
Certain information may be retained for a limited period when required or permitted by applicable laws, regulatory requirements, fraud prevention, security purposes, dispute resolution, or other legitimate legal obligations.
Any information retained for these purposes will be securely stored, access will be restricted, and the information will be deleted when the applicable retention period or purpose has expired.
What Happens After Account Deletion
You will no longer be able to access the deleted account.
Eligible personal information and associated health data will be removed from our active systems.
Deleted account data cannot be recovered after the deletion process is completed.
If you choose to use HeartView Health again, you may need to create a new account.
Processing Time
Account deletion requests are typically processed within 7 business days after successful verification of the request.
If additional information is required to verify account ownership, our support team may contact you before completing the deletion request.
Contact Us
If you have any questions about account deletion or need assistance submitting a deletion request, please contact us:
Email: heartviewhealth@gmail.com
Contact No.: +91 8238524984
Request Subject: Delete My Account
HeartView Health is committed to handling account deletion requests securely and in accordance with applicable privacy and data protection requirements.